The Library’s a really important aspect of student life at the University not least because we’re one of the few departments that are everywhere. The University of Manchester Library is actually spread across 9 different sites all of varying sizes, some of them based in faculties some of them stand alone buildings, like the Main Library or the Learning Commons. One of the things that we want to do as a university is to be world leading in our customer service it’s not an afterthought, it’s not the books come first and the people come second, it’s the people come first. In terms of what we’re offering I think just the fact that there’s a central place where you can come and ask any question or when you decide that you want to go further you want to develop skills that you know are going to be useful both within your studies and when you finish university. To have access to so many different spaces on campus and all over the city like The John Rylands Library which is on Deansgate It’s fantastic to be able to study in whichever different way you want to. John Rylands is unique in every sense of the word and the Library takes that responsibility very seriously it is genuinely one of the most remarkable special collections libraries in the world. The number of times someone will ask me a question starting with this is probably a stupid thing to ask but if it’s the first time you’ve used the Library then it’s not a stupid thing to ask, and I always say stupid questions keep me employed, so that’s a good thing. I studied here as an undergraduate and I didn’t know how to use the photocopier until I was doing my Masters degree because I never asked anybody. There are no silly questions, we’re not going to patronise you We’re available whenever you want us I don’t know anything about Medieval History or Quantum Mechanics but you probably do, and between the two of us we can probably come to the kind of solutions that you actually need and when you need them. Our aim is to make sure that they have a calm, comfortable experience where they can get on with their work or they can do their research we’re willing to go the extra mile to help them. Our remit really is to just help support students as much as possible with their studies. It can be with things that might be a little bit unfamiliar so a student might have to do something like say give a presentation and the team I work for will design workshops, online resources that will help them to do better in their assignments. There’s so many skills that your course requires you to know such as critical analysis or academic writing that they don’t themselves give you so by using the Library services the My Learning Essentials package teaches you those skills. My Learning Essentials is a way that students can engage with the University and particularly with the Library to develop skills that they need to succeed whilst they’re at university. Not just academic skills, we are also there developing skills to enable them to succeed and achieve more successfully. We really, really value the student voice and we listen to the things that you tell us, and that you’ll say to us. We also have a team of students that work with us in the Libraries They will help us input into the materials we create As part of the Student Team I’ve had the opportunity to work on creating resources and help out hosting workshops it’s been really beneficial to me to make me aware of all the different things that are going on in the University and the support that’s provided. If you choose to study at The University of Manchester you’ll not only be joining the largest single site university in the country but also benefiting from one of the country’s largest library services with great collections, great facilities and great staff who’ll be with you throughout your entire student journey.